Privacy Policy
Last updated: 24/06/2025
1. Introduction
At JC Gardening, we respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard your information when you visit our website.
By using our website, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information
We don't collect any personal information through our website. However, if you contact us via WhatsApp, phone, or email, we may collect information you provide, such as your name, contact details, and garden service requirements.
Important: We do not have contact forms on our website. All communication is initiated by you through phone calls, emails, or WhatsApp messages.
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain technical information, including:
- IP address and device information
- Browser type and version
- Pages visited and time spent on our website
- Referring website information
- Language preferences (temporarily during your visit, but not stored)
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our gardening services
- To communicate with you about our services
- To respond to your inquiries and provide customer support
- To improve our website and services
- To comply with legal obligations
4. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information only in the following circumstances:
- With service providers who assist us in operating our business (e.g., website hosting)
- To comply with legal requirements or protect our rights
- In connection with a business transfer or merger
5. Third-Party Services
Our website uses the following third-party services:
- Social Media Links: Our website contains links to social media platforms (Facebook, Nextdoor, WhatsApp). These platforms have their own privacy policies.
- WhatsApp: When you click our WhatsApp link, you'll be redirected to WhatsApp with a pre-filled message asking about garden maintenance services and requesting a quote. WhatsApp's privacy policy applies to any communication through their platform.
- Hostinger: Our website is hosted by Hostinger International Ltd. Hostinger may collect technical data (IP addresses, browser information) as part of their hosting services. Please refer to Hostinger's privacy policy for details.
We do not use analytics tools, tracking pixels, or other data collection services.
6. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Hosting and Data Storage: Our website is hosted by Hostinger International Ltd. Your data may be stored on Hostinger's servers, which are located in various countries including the European Union. Hostinger implements industry-standard security measures to protect your data.
7. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to processing of your information
- Withdraw consent for communications
To exercise these rights, please contact us using the information provided below.
8. Cookies
We don't use cookies to track your browsing behavior or collect personal information. Our cookies are only used for essential website functionality. Language preferences are not stored in cookies and will reset when you refresh the page.
9. Third-Party Links
Our website may contain links to third-party websites (social media platforms, Google Maps). We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.
10. Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: jcgardening21@outlook.com
Phone: (+44) 7879643396
Business Hours: Monday - Saturday: 8am - 6pm, Sunday: 10am - 4pm
Service Area: South Wales (Barry, Penarth, Cardiff, Bridgend and surrounding areas)